The following information details meter binding guidelines to keep and maintain your eKo IHD.
In Victoria, different energy distributors have different binding processes.
If your distributor is:
Register and logon thru their website below to bind your IHD to the smartmeter:
https://electricityoutlook.jemena.com.au/
Register and logon thru their website below to bind your IHD to the smartmeter:
Register and logon thru their website below to bind your IHD to the smartmeter (Subject to confirmation from SP-Ausnet if the service is activated in your location):
However, for eKo IHD customers with Citipower and Powercor, you may contact Intercel to perform the IHD binding request on your behalf.
The following information are required:
Intercel Technical Support Contact
Email: moe.chaudhry@intercel.com.au
Phone: +61 (0)3 9239 2000
(Monday – Friday, 8:30am-5pm AEST).