The following information details meter binding guidelines to keep and maintain your eKo IHD.
In Victoria, different energy distributors have different binding processes.
To get your energy supplier, please check out:
https://www.yourchoice.vic.gov.au/general-information/who-is-myelectricity-distributor
If your distributor is:
Register and logon thru their website below to bind your IHD to the smartmeter:
https://electricityoutlook.jemena.com.au/
Register and logon thru their website below to bind your IHD to the smartmeter:
Register and logon thru their website below to bind your IHD to the smartmeter (Subject to confirmation from SP-Ausnet if the service is activated in your location): https://myhomeenergy.com.au/ui/GWRMain.html
However, for eKo IHD customers with Citipower and Powercor, you may contact Intercel to perform the IHD binding request on your behalf.
The following information are required:
Intercel Technical Support Contact
Email: moe.chaudhry@intercel.com.au
Phone: +61 (0)3 9239 2000
(Monday – Friday, 8:30am-5pm AEST).