The team at Intercel would like to thank all of our partners and clients for their understanding, patience and support during these difficult and unprecedented times. We support you, and are here to help you in anyway we can.
As suggested by the Victorian Government, majority of staff are working from home where they are contactable via phone or email during normal working hours. Should you have any queries, concerns, or wish to place an order with us, do not hesitate to contact us. Please send all order requests to firstname.lastname@example.org.
Our team are working hard to get all orders out safely and promptly, and we will continue to confirm orders and advise estimated delivery times. It is possible that we may experience delay of incoming stock from overseas and thus have a shortage of some products. Outgoing orders may also take longer to arrive than usual due to the backlog being experienced by most major postal and courier companies. Should this occur, we will continue to keep customers updated on the status of their order.
As your partner, incredible service, trust, transparency and most of all the safety of our employees and clients are at the forefront of the company and we will continue to uphold these values, especially during COVID-19.